All items purchased from the Gramicci website can be returned for a refund or exchange if returned within 30 days of purchase. You can request a return or exchange by following the link below or logging in to your account. 

Request a Return

Our returns address is:

Gramicci Returns Department
PO Box 491
Salford
M5 0AE

International customers should return the order to:

Gramicci Returns Department
45 Brunel Avenue
Salford
M5 4BE
United Kingdom

All returned items must be new and unused, and with original labels attached, along with all receipts. Please do not apply the postage label directly to the product packaging and ensure the item(s) are packaged securely and suitably for transit. Items packaged in a box (e.g. footwear) must be returned in an outer box or bag for protection. When you’re arranging to return an item, we strongly recommend that you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost in transit.

Returns must be made within 30 days of receiving the goods, and we will issue a refund within a maximum of 5 working days of the goods being returned to us.

Please note refunds will only be issued onto the credit or debit card used in the original transaction.