All items purchased from the Gramicci website can be returned for a refund or exchange if returned within 28 days of purchase.
Should you be unhappy with the goods you have received and need a refund or exchange then you can send it back to our address
Gramicci Returns Department
PO Box 491
All returned items must be new and unused, and with original labels attached, along with all receipts. Please do not apply the postage label directly to the product packaging and ensure the item(s) are packaged securely and suitably for transit. Items packaged in a box (e.g. footwear) must be returned in an outer box or bag for protection. When you’re arranging to return an item, we strongly recommend that you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost in transit.
Returns must be made within 28 days of receiving the goods, and we will issue a refund within a maximum of 5 working days of the goods being returned to us.
Please note refunds will only be issued onto the credit or debit card used in the original transaction.